Over eighty-three cents of every dollar directly supports our programs. We strive to operate efficiently and to minimize fundraising and administrative costs.

Support from individuals like you is essential to our ability to operate independently, and allows Doctors Without Borders/Médecins Sans Frontières (MSF) to respond at a moment's notice to the most urgent emergencies, often in countries and regions that are otherwise forgotten.

For more detailed accounting of MSF Canada's revenues and expenditures, please consult the financial statements below:

To learn more about how Doctors Without Borders/Médecins Sans Frontières (MSF) spends the funds generously donated each year by Canadians — about the countries, the contexts and the Canadians who help to carry out MSF's lifesaving work — please see our Annual Reports: 

Information about MSF's activities worldwide is available in our  International Activity Report.

The public portion of MSF Canada's Tax Return (T3010) filed with the Canada Revenue Agency can be found here

For more information, please send us an email, or call our Donor Relations team at 1-800-982-7903. 

 

Measuring outcomes

Maintaining a high quality of medical care is at the core of MSF’s work.  Significant efforts are invested into developing the organization’s medical standards and treatment protocols, and into measuring the outputs and outcomes of different medical activities. MSF operates in more than 60 countries around the world, and employs the same logical framework approach to project-cycle management (i.e., results-based performance and quality measurement tools ) to scrutinize the work carried out in each of its hundreds of different medical projects. The focus of MSF’s performance-monitoring and evaluation programs, within both hospital-based and mobile/outpatient-based healthcare environments (including emergency interventions), are:

  • quantitative indicators (e.g. number of outpatient consultations, number of antenatal care consultations, average number of annual consultations for children under 5 years old and adults from the health facility catchment population, disease- and procedure-specific mortality rates)
  • qualitative indicators (e.g. feedback from patient surveys, evaluations of stakeholder perceptions)

MSF projects are not standardized, in the sense that programs can be different from one another and run in a broad range of settings. However, MSF measures results in a standardized way in order to better analyze its operations, and thereby uses a set of constant indicators that can be adapted according to the specific circumstances. The baseline situation has an impact on the level of service delivery expected in each project. MSF always focuses on the provision of qualitative services, and the minimum requirements are always set as standards (for example, Sphere guidelines are often used as a reference). Service target levels will depending on the availability of resources (logistical, human, material). Project reporting is done regularly in order to allow adequate follow-up, and relevant results-based information is compiled annually in MSF’s International Activity Reports.