Here are the most frequently asked questions that we receive about our fundraising activities. If you have a question that is not covered here, please don’t hesitate to contact a donor relations representative who will be happy to assist you.
Did you get my donation?
Donations made online are processed right away. Donations made by phone or mail are processed within a few weeks of receiving the gift. We usually allow 1 or 2 weeks for mail to reach us. Tax receipts are issued after credit cards are processed or cheques are cashed. If it has been more than 6 weeks since you made your donation and it hasn’t been processed, please let us know.